Warranty Information

To obtain warranty information for products purchased from lankastore24.lk, follow these steps:
  1. Visit the Website: Open your web browser and go to lankastore24.lk.

  2. Navigate to Customer Service or Support:

    • Look for a section on the website labeled “Customer Service,” “Support,” or “Contact Us.” This is typically found in the footer of the homepage or under a main menu option.
  3. Find Warranty Information:

    • Within the Customer Service or Support section, search for details related to warranties. There might be a specific link or section titled “Warranty Information,” “Product Warranty,” or similar.
  4. Read the Warranty Policy:

    • Click on the link provided to access the warranty information page. Here, you should find details about:
      • Warranty duration (how long the warranty is valid)
      • Coverage (what issues are covered under warranty)
      • Conditions and limitations (any specific terms that apply)
      • Procedures for warranty claims (how to initiate a warranty claim if needed)
  5. Contact Customer Service (if necessary):

    • If you have specific questions about the warranty coverage for a particular product or if you cannot find the information on the website, contact lankastore24.lk’s customer service.
    • Look for a customer service phone number, email address, or live chat option to reach out to them directly.
    • Provide them with details such as the product name, order number, and any specific inquiries you have regarding the warranty.
  6. Save Documentation:

    • If you make a purchase, save all relevant documentation, including the warranty terms and proof of purchase (receipt or order confirmation). This will be important if you ever need to make a warranty claim.
  7. Understand Return and Warranty Interaction (if applicable):

    • Sometimes, warranty claims may require you to return the product for repair or replacement. Understand how this process works in conjunction with the return policy of lankastore24.lk.

By following these steps, you should be able to access and understand the warranty information for products purchased from lankastore24.lk. If you encounter any difficulties or have specific questions about warranty coverage, don’t hesitate to contact their customer service for clarification.