Terms and Conditions for Mobile Phone Provision to Government Employees

Effective Date: 10/01/2024

1. Introduction

These Terms and Conditions (“Terms”) govern the provision of mobile phones to government employees (“Employees”) through an easy payment method provided by LANKA STORE 24 (Pvt) Ltd (“Provider”). By participating in this program, Employees agree to these Terms.

2. Eligibility

To be eligible for this program, Employees must:

• Be employed by a government agency.
• Provide valid proof of employment.
• Meet any additional criteria set forth by the Provider.

3. Product Offering

The Provider offers a selection of mobile phones available for purchase at discounted rates. The specific models and pricing will be detailed in the product catalog provided by the Provider.

4. Payment Method

Employees can choose from the following payment options:

• Installment Payment Plan: Employees can opt to pay for the mobile phone in installments over a specified period. The terms of the installment plan, including duration and interest rates (if applicable), will be disclosed before purchase.
• Full Payment: Employees may also choose to pay the full amount upfront.

5. Order Process

To place an order, Employees must:

• Complete the order form provided by the Provider.
• Submit valid proof of employment.
• Agree to the payment terms and conditions.

6. Delivery and Risk of Loss

Upon confirmation of payment, the Provider will ship the mobile phone to the designated address provided by the Employee. The risk of loss transfers to the Employee upon delivery.

7. Warranty and Returns

• The Provider will honor the manufacturer’s warranty for all mobile phones sold.
• Returns are permitted within 02 of delivery, provided the phone is in original condition and packaging. A restocking fee may apply.

8. Responsibilities of Employees

Employees are responsible for:

• Maintaining the confidentiality of their account information.
• Ensuring that payments are made on time according to the chosen payment method.
• Reporting any issues with the mobile phone to the Provider within the warranty period.

9. Limitation of Liability

The Provider shall not be liable for any indirect, incidental, or consequential damages arising from the use of the mobile phone or the payment plan, except as required by law.

10. Amendments

The Provider reserves the right to modify these Terms at any time. Employees will be notified of any significant changes, and continued participation in the program constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka.

12. Contact Information

For questions or concerns regarding these Terms, please contact:

LANKA STORE 24 (Pvt) Ltd
31st Floor, East Tower, Word Trade Center, Colombo 01.
Emali: info@lankastore24.lk
Hotline: 075 2 111 222